Vendor registry · Communication
Help Scout: DPA, subprocessors and transfers
Last checked 16 September 2026. Changes to this record are tracked.
- Contracting legal entity
- Help Scout, PBC
- Country of registration
- United States
- Transfer mechanism
- EU-US Data Privacy Framework (DPF)
A US certification scheme covered by an EU adequacy decision. Transfers to a certified US organisation need no further mechanism for the certified scope.
- Data processing agreement
- https://www.helpscout.com/company/legal/dpa/
- Subprocessor list
- https://www.helpscout.com/company/legal/sub-processors/
- Security or trust page
- https://www.helpscout.com/company/legal/security/
- Data regions
- US
What to put in your subprocessor list
A ready row. Replace the purpose with what your client actually uses Help Scout for.
| Subprocessor | Legal entity | Country | Purpose | Transfer | DPA |
|---|---|---|---|---|---|
| Help Scout | Help Scout, PBC | US | Communication | DPF | https://www.helpscout.com/company/legal/dpa/ |