Aircall: DPA, subprocessors and transfers

Links last opened 29 October 2026. Record confirmed by a person on 28 October 2026. Nothing has changed since we started tracking this record.

Aircall contracts through Aircall SAS, registered in France. It is registered inside the EEA, so sending personal data to it is not a transfer out of the EEA. Its trust center is published at https://aircall.io/security/. Its customer data processing agreement, also called a data processing addendum, is published by Aircall itself; the link is below. Its sub-processor list is published by Aircall itself; the link is below. We open those pages every day — last on 29 October 2026 — and a person last went through this record on 28 October 2026.

Contracting legal entity: Aircall SAS
Country of registration: France
Transfer mechanism for its own onward transfers: Not applicable
Reaching Aircall is not a transfer out of the EEA: it is registered in France. This is what the record holds for where it sends personal data on, and it is not something we have checked — its sub-processor list is the place to look.
Data processing agreement: https://aircall.io/dpa/
Subprocessor list: https://aircall.io/subprocessorlist/
Security or trust page: https://aircall.io/security/

What to put in your subprocessor list

A ready row. Replace the purpose with what your client actually uses Aircall for.

Subprocessor	Legal entity	Country	Purpose	Transfer	DPA
Aircall	Aircall SAS	FR	Communication	n/a	https://aircall.io/dpa/

Questions people ask about Aircall

Where is Aircall's DPA?: Aircall publishes its customer data processing agreement at https://aircall.io/dpa/. We last opened that link on 29 October 2026.
Is Aircall's DPA the same thing as a data processing addendum?: Yes. A data processing agreement and a data processing addendum are two names for the document Article 28 of the GDPR requires between a controller and a processor; vendors use both, and some call it processor terms. What it has to contain does not change with the name. Aircall's is at https://aircall.io/dpa/.
Where is Aircall's sub-processor list?: Aircall publishes the list of its own sub-processors at https://aircall.io/subprocessorlist/. We last opened that link on 29 October 2026.
Which legal entity does Aircall contract through?: Aircall SAS, registered in France. That is the name to put in a record of processing or a sub-processor list, not the brand.
Does sending personal data to Aircall count as a transfer out of the EEA?: No. Aircall SAS is registered in France, inside the EEA, so no transfer mechanism is needed to reach it. Where it sends personal data on to is a separate question, and one for its own sub-processor list.
Where is Aircall's trust center?: Aircall publishes it at https://aircall.io/security/. A trust center, trust page or security page is the same thing under different names: the vendor's own account of how it protects data, and the place it keeps its certifications. It is Aircall's page, so we link to it rather than repeat what it says.

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Worked out from the registry and what we have written: the country this vendor contracts from, the guides that answer the question this page raises, and the rest of the registry.

Other communication

Six of them. All communication in the registry.

Subprocessor

Legal entity

Country

Purpose

Transfer

DPA

Aircall

Aircall SAS

Communication

n/a

https://aircall.io/dpa/

Questions people ask about Aircall

Where is Aircall's DPA?

Aircall publishes its customer data processing agreement at https://aircall.io/dpa/. We last opened that link on 29 October 2026.

Is Aircall's DPA the same thing as a data processing addendum?

Yes. A data processing agreement and a data processing addendum are two names for the document Article 28 of the GDPR requires between a controller and a processor; vendors use both, and some call it processor terms. What it has to contain does not change with the name. Aircall's is at https://aircall.io/dpa/.

Where is Aircall's sub-processor list?

Aircall publishes the list of its own sub-processors at https://aircall.io/subprocessorlist/. We last opened that link on 29 October 2026.

Which legal entity does Aircall contract through?

Aircall SAS, registered in France. That is the name to put in a record of processing or a sub-processor list, not the brand.

Does sending personal data to Aircall count as a transfer out of the EEA?

No. Aircall SAS is registered in France, inside the EEA, so no transfer mechanism is needed to reach it. Where it sends personal data on to is a separate question, and one for its own sub-processor list.

Where is Aircall's trust center?

Aircall publishes it at https://aircall.io/security/. A trust center, trust page or security page is the same thing under different names: the vendor's own account of how it protects data, and the place it keeps its certifications. It is Aircall's page, so we link to it rather than repeat what it says.

Aircall: DPA, subprocessors and transfers

What to put in your subprocessor list

Questions people ask about Aircall

Building your own sub-processor list?

Where to go next

Other communication

Aircall: DPA, subprocessors and transfers

What to put in your subprocessor list

Questions people ask about Aircall

Building your own sub-processor list?

Where to go next

Other communication