Vendor registry · Communication
Freshdesk: DPA, subprocessors and transfers
Last checked 16 September 2026. Changes to this record are tracked.
- Contracting legal entity
- Freshworks Inc.
- Country of registration
- United States
- Transfer mechanism
- Standard contractual clauses (SCC)
Contract terms adopted by the European Commission that the vendor signs to protect personal data transferred outside the EEA. Usually part of the vendor's DPA.
- Data processing agreement
- https://www.freshworks.com/data-processing-addendum/
- Subprocessor list
- https://www.freshworks.com/privacy/sub-processor/
- Security or trust page
- https://www.freshworks.com/security/resources/
- Data regions
- US, EU, AU, IN
What to put in your subprocessor list
A ready row. Replace the purpose with what your client actually uses Freshdesk for.
| Subprocessor | Legal entity | Country | Purpose | Transfer | DPA |
|---|---|---|---|---|---|
| Freshdesk | Freshworks Inc. | US | Communication | SCC | https://www.freshworks.com/data-processing-addendum/ |