Elastic Email: DPA, subprocessors and transfers

What to put in your subprocessor list

A ready row. Replace the purpose with what your client actually uses Elastic Email for.

Questions people ask about Elastic Email

Which legal entity does Elastic Email contract through?

Elastic Email Inc., registered in Canada. That is the name to put in a record of processing or a sub-processor list, not the brand.

What covers a transfer of personal data to Elastic Email outside the EEA?

Adequacy decision. The European Commission has found the country's protection essentially equivalent to the EU's, so transfers need no further mechanism. Whether that is enough for a particular processing operation is a judgement for the controller.

Where is Elastic Email's trust center?

Elastic Email publishes it at https://elasticemail.com/Elastic%20Email%20Security%20and%20Compliance%20Handbook.pdf. A trust center, trust page or security page is the same thing under different names: the vendor's own account of how it protects data, and the place it keeps its certifications. It is Elastic Email's page, so we link to it rather than repeat what it says.

Where to go next

Worked out from the registry and what we have written: the country this vendor contracts from, the guides that answer the question this page raises, and the rest of the registry.

• Vendors contracting from Canada40 in the registry
• The vendor registryLegal entities, transfer mechanisms and DPA links, checked by a person
• Download the registry as a CSVFree, for a spreadsheet
• Guides for privacy practicesHow the work is actually done

Other communication

Six of them. All communication in the registry · others that transfer the same way.

• 46elksSE
• AdaDE
• Adish Co.JP
• AgoraUS
• AircallFR
• AuthSMTPGB