Zoho CRM: DPA, subprocessors and transfers

What to put in your subprocessor list

A ready row. Replace the purpose with what your client actually uses Zoho CRM for.

Questions people ask about Zoho CRM

Where is Zoho CRM's sub-processor list?

Zoho CRM publishes the list of its own sub-processors at https://www.zoho.com/privacy/sub-processors.html. We last opened that link on 30 September 2026.

Which legal entity does Zoho CRM contract through?

Zoho Corporation B.V., registered in Netherlands. That is the name to put in a record of processing or a sub-processor list, not the brand.

Does sending personal data to Zoho CRM count as a transfer out of the EEA?

No. Zoho Corporation B.V. is registered in Netherlands, inside the EEA, so no transfer mechanism is needed to reach it. Where it sends personal data on to is a separate question, and one for its own sub-processor list.

Where is Zoho CRM's trust center?

Zoho CRM publishes it at https://www.zoho.com/compliance.html. A trust center, trust page or security page is the same thing under different names: the vendor's own account of how it protects data, and the place it keeps its certifications. It is Zoho CRM's page, so we link to it rather than repeat what it says.

Where to go next

Worked out from the registry and what we have written: the country this vendor contracts from, the guides that answer the question this page raises, and the rest of the registry.

• Vendors contracting from Netherlands24 in the registry
• The vendor registryLegal entities, transfer mechanisms and DPA links, checked by a person
• Download the registry as a CSVFree, for a spreadsheet
• Guides for privacy practicesHow the work is actually done

Other crm and marketing

Six of them. All crm and marketing in the registry · others that transfer the same way.

• 6SenseUS
• ActiveCampaignUS
• AdobeUS
• AirshipUS
• AkixiGB
• ApolloUS