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Twilio · sub-processors
Read automatically from Twilio's own list on 27 October 2026. A reading can miss or misread a line: check the original before you rely on it.
| Sub-processor | Purpose, as listed | Country |
|---|---|---|
| Adaptive Mobile (ENEA) | Message safety, spam filtering, threat detection and abuse prevention | US |
| Amazon Bedrock | AI functionality including LLM models | — |
| Anthropic | AI functionality including LLM models | US |
| AWS | Core cloud hosting and data storage infrastructure | — |
| Clickhouse | Hosting and data storage infrastructure | — |
| Datadog | Platform security and system health monitoring | US |
| Deepgram | Transcribe voice media into text via automated speech recognition | US |
| DVELP/Sabio | Integration connectivity to customer Google CCAI instances | GB |
| Elastic | Support system indexing, search query optimisation, operational log analytics | US |
| ElevenLabs | Automated speech summarisation, audio synthesis, sentiment detection | — |
| Fivetran | Automates data synchronisation between operational systems | US |
| GoodData Corporation | Data analytics, custom reporting dashboards, business intelligence visualisation | US |
| Voice transcription, database storage, compute resources, query processing | — | |
| Google RCS | Inbound and outbound authentication messages | — |
| Hex | Internal business intelligence, data visualization, collaborative analytics | US |
| Honeycomb | Real-time system observability, application debugging, performance tracing | US |
| Lakera | Security monitoring, data leakage prevention, real-time threat detection | US |
| Meta | Routes, transmits and delivers messages | US |
| Microsoft Azure | Voice transcription, AI functionality including Large Language Models | — |
| Mintlify | Service documentation management | US |
| OpenAI | AI functionality including Large Language Models | US |
| Plain | Multi-channel customer support communication and service ticket resolution | GB |
| Postmark | Routes, transmits, and delivers outbound email communications | US |
| Sinch | Routes, transmits, and delivers outbound SMS communications | US |
| Slack | Customer support chat/messaging solutions | US |
| Snowflake | Campaign data storage, email marketing automation, data warehousing | US |
| Svix | Real-time system alerts and notifications | US |
| Temporal Cloud | Schedules and executes customer defined workflows | US |
| VoiceBase | Transcribes voice media into text via automated speech recognition | US |
| DataBank | Hosting services and storage | — |
| Lumen | Hosting services and storage | — |
| Digital Realty | Hosting services and storage | — |
| Twilio Inc. | Provision of the Twilio Services | US |