Trulioo Information Services: DPA, subprocessors and transfers

What to put in your subprocessor list

A ready row. Replace the purpose with what your client actually uses Trulioo Information Services for.

Questions people ask about Trulioo Information Services

Where is Trulioo Information Services's DPA?

Trulioo Information Services publishes its customer data processing agreement at https://www.trulioo.com/legal/dpa. We last opened that link on 22 October 2026.

Is Trulioo Information Services's DPA the same thing as a data processing addendum?

Yes. A data processing agreement and a data processing addendum are two names for the document Article 28 of the GDPR requires between a controller and a processor; vendors use both, and some call it processor terms. What it has to contain does not change with the name. Trulioo Information Services's is at https://www.trulioo.com/legal/dpa.

Which legal entity does Trulioo Information Services contract through?

Trulioo Information Services Inc., registered in Canada. That is the name to put in a record of processing or a sub-processor list, not the brand.

What covers a transfer of personal data to Trulioo Information Services outside the EEA?

Adequacy decision. The European Commission has found the country's protection essentially equivalent to the EU's, so transfers need no further mechanism. Whether that is enough for a particular processing operation is a judgement for the controller.

Where is Trulioo Information Services's trust center?

Trulioo Information Services publishes it at https://www.trulioo.com/company/security-compliance. A trust center, trust page or security page is the same thing under different names: the vendor's own account of how it protects data, and the place it keeps its certifications. It is Trulioo Information Services's page, so we link to it rather than repeat what it says.

Where to go next

Worked out from the registry and what we have written: the country this vendor contracts from, the guides that answer the question this page raises, and the rest of the registry.

• Vendors contracting from Canada40 in the registry
• What to tell a client with an Irish entity about NIS2Ireland has not transposed NIS2, so there are no national duties yet — what is live instead, what to do meanwhile, and w
• The vendor registryLegal entities, transfer mechanisms and DPA links, checked by a person
• Download the registry as a CSVFree, for a spreadsheet
• Guides for privacy practicesHow the work is actually done