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Sendbird · sub-processors
Read automatically from Sendbird's own list on 22 October 2026. A reading can miss or misread a line: check the original before you rely on it.
| Sub-processor | Purpose, as listed | Country |
|---|---|---|
| Alta.AI | Internal AI sales engagement tool for inbound and outbound activities | US |
| Amazon Web Services, Inc. | Run API services and main storage services | US |
| Anthropic (Claude API) | LLM provider for Sendbird's AI Agent product (customer-facing inference) | US |
| Anthropic (Claude Code) | AI-assisted software development, debugging, and code review tool | US |
| AssemblyAI | Speech-to-text processing service for Voice AI Agent functionality | US |
| Atlassian Corporation Plc | Issue tracking, documentation, collaboration, and service management | AU |
| Baseten | AI inference platform to run language models for AI Agent product | US |
| Cartesia | Speech-to-text and text-to-speech services for voice-based AI agent | US |
| Centralize | Internal sales operations tool for account relationships management | US |
| Cerebras Systems, Inc. | Cloud-based AI inference infrastructure for AI agent features | — |
| Clay | Data enrichment platform with AI powered functionality | US |
| Cohere | Improves quality of RAG process by reranking API in AI products | — |
| CyberHaven | Data Loss Prevention (DLP) solution | US |
| Datadog, Inc. | IT infrastructure monitoring | US |
| Docusign | Electronic signatures provider | US |
| DocuSmart, Inc. (dba Lexion) | Contract management system | US |
| Drata | Compliance monitoring tool and Trust Center | US |
| Fireworks AI | AI inference platform to run open-source language models for AI features | US |
| FiveTran | Data pipeline platform | US |
| FriendliAI Corp. | LLM inference serving for internal AI features and fine-tuned models | US |
| Functional Software, Inc. | Error monitoring software | US |
| Google, Inc. | Collaboration tools, data warehouse, and LLM services for productivity and AI | US |
| Langfuse | Open Source LLM Engineering Platform for tracing and evaluation | US |
| Leandata, Inc. | Lead routing platform | US |
| LiveKit | Real-time audio and video communication infrastructure for AI agent | US |
| Looker Data Sciences, Inc. | Business intelligence platform | US |
| Marketo, Inc. | Marketing automation platform | US |
| MessageBird | SMS service provider | NL |
| Microsoft Azure (e.g., Azure OpenAI, Document Intelligence) | Power AI features like language model inference and document parsing | US |
| MongoDB, Inc. | Reranking API for reordering search results in AI Agent RAG pipeline | US |
| NHN Cloud | SMS service provider | KR |
| OpenAI (Codex) | AI-assisted software development, debugging, and code review tool | US |
| OpenAI (GPT API) | Processing of large language models via API for AI Agent product | US |
| Panther Labs Inc. | Security information and event management | US |
| Sendbird Korea, Inc. | Sendbird subsidiary | KR |
| Stripe, Inc. | Online payment processing | US |
| Supabase | Backend infrastructure for internal operational tooling and analytics | US |
| Telnyx | PSTN/SIP routing provider for voice capabilities in AI Voice Agent | US |
| Twilio Inc. | Phone number, Voice, and Messaging (SMS, OTP) API provider | US |
| Twingate | Secure remote access to private resources using Zero Trust model | US |
| TypeSafe AI | Classification/decision-model API for intent classification in AI Agent | US |
| Upstage Co., Ltd. | LLM inference provider for AI Agent response generation | KR |
| Vercel | Hosting platform for internal developer tooling and productivity workflows | US |
| VESSL AI | Managed GPU compute platform for fine-tuning Sendbird's AI models | KR |
| Vonage | SMS service provider | US |
| Wispr Flow | AI voice dictation and transcription service | US |
| Zapier | Automate internal data workflows and datasets synchronization | US |
| ZeroEntropy | Competitive reranking API which reranks RAG results with queries | US |