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Segment · sub-processors
Read automatically from Segment's own list on 27 October 2026. A reading can miss or misread a line: check the original before you rely on it.
| Sub-processor | Purpose, as listed | Country |
|---|---|---|
| Adaptive Mobile (ENEA) | Message safety, spam filtering, threat detection and abuse prevention | US |
| Amazon Bedrock | AI functionality including LLM models | US |
| Anthropic | AI functionality including LLM models | US |
| AWS | Core cloud hosting and data storage infrastructure | US |
| Clickhouse | Hosting and data storage infrastructure | US |
| Datadog | Monitors of platform security and system health | US |
| Deepgram | Transcribes voice media into text via automated speech recognition | US |
| DVELP/Sabio | Integration connectivity to customer Google CCAI instances | GB |
| Elastic | System indexing, search query optimisation, and operational log analytics | US |
| ElevenLabs | Automated speech summarisation, audio synthesis, and sentiment detection | US |
| Fivetran | Automates data synchronisation between operational systems | US |
| GoodData Corporation | Data analytics, custom reporting dashboards, and business intelligence visualisa | US |
| Transcribes voice media into text via automated speech recognition | US | |
| Database storage, compute resources, and query processing | US | |
| Google RCS | Inbound and outbound authentication messages | US |
| Hex | Internal business intelligence, data visualization, and collaborative analytics | US |
| Honeycomb | Real-time system observability, application debugging, and performance tracing | US |
| Lakera | Security monitoring, data leakage prevention, and real-time threat detection | US |
| Meta | Routes, transmits and delivers messages | US |
| Microsoft Azure | Transcribes voice media into text via automated speech recognition | US |
| Microsoft Azure | AI functionality including Large Language Models | US |
| Mintlify | Service documentation management | US |
| OpenAI | AI functionality including Large Language Models | US |
| Plain | Multi-channel customer support communication and service ticket resolution | GB |
| Postmark | Routes, transmits, and delivers of outbound email communications | US |
| Sinch | Routes, transmits, and delivers of outbound SMS communications | US |
| Slack | Customer Support chat/messaging solutions | US |
| Snowflake | Campaign data storage and email marketing automation | US |
| Snowflake | Data warehousing and data storage services | US |
| Svix | Real-time system alerts and notifications | US |
| Temporal Cloud | Schedules and executes the customer defined workflows | US |
| VoiceBase | Transcribes voice media into text via automated speech recognition | US |
| DataBank | Hosting services and storage | — |
| Lumen | Hosting services and storage | — |
| Digital Realty | Hosting services and storage | — |
| Twilio Inc. | Provision of the Twilio Services | US |