Not Just Tickets: DPA, subprocessors and transfers

What to put in your subprocessor list

A ready row. Replace the purpose with what your client actually uses Not Just Tickets for.

Questions people ask about Not Just Tickets

Where is Not Just Tickets's DPA?

Not Just Tickets publishes its customer data processing agreement at https://www.plain.com/legal/dpa.

Is Not Just Tickets's DPA the same thing as a data processing addendum?

Yes. A data processing agreement and a data processing addendum are two names for the document Article 28 of the GDPR requires between a controller and a processor; vendors use both, and some call it processor terms. What it has to contain does not change with the name. Not Just Tickets's is at https://www.plain.com/legal/dpa.

Where is Not Just Tickets's sub-processor list?

Not Just Tickets publishes the list of its own sub-processors at https://trust.plain.com/subprocessors.

Which legal entity does Not Just Tickets contract through?

Not Just Tickets Ltd, registered in United Kingdom. That is the name to put in a record of processing or a sub-processor list, not the brand.

What covers a transfer of personal data to Not Just Tickets outside the EEA?

Adequacy decision. The European Commission has found the country's protection essentially equivalent to the EU's, so transfers need no further mechanism. Whether that is enough for a particular processing operation is a judgement for the controller.

Where is Not Just Tickets's trust center?

Not Just Tickets publishes it at https://trust.plain.com/. A trust center, trust page or security page is the same thing under different names: the vendor's own account of how it protects data, and the place it keeps its certifications. It is Not Just Tickets's page, so we link to it rather than repeat what it says.

Where to go next

Worked out from the registry and what we have written: the country this vendor contracts from, the guides that answer the question this page raises, and the rest of the registry.

• Vendors contracting from United Kingdom9 in the registry
• A security questionnaire from your client's customer: the first hourBefore answering a single question — which standard it is, what is in scope, which of the client's documents answer whic
• GDPR breach register: a template and what goes in itArticle 33(5) requires a record of every personal data breach, reported or not. The fields that record needs, the deadli
• What to tell a client with an Irish entity about NIS2Ireland has not transposed NIS2, so there are no national duties yet — what is live instead, what to do meanwhile, and w
• NIS2 registration deadlines differ by country. The clocks do not.A country-by-country table of NIS2 status, registration duties and the three reporting clocks, and what a multi-country
• The vendor registryLegal entities, transfer mechanisms and DPA links, checked by a person
• Download the registry as a CSVFree, for a spreadsheet
• Guides for privacy practicesHow the work is actually done

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