Grafana Cloud: DPA, subprocessors and transfers

What to put in your subprocessor list

A ready row. Replace the purpose with what your client actually uses Grafana Cloud for.

Questions people ask about Grafana Cloud

Where is Grafana Cloud's DPA?

Grafana Cloud publishes its customer data processing agreement at https://grafana.com/legal/data-processing-agreement. We last opened that link on 29 October 2026.

Is Grafana Cloud's DPA the same thing as a data processing addendum?

Yes. A data processing agreement and a data processing addendum are two names for the document Article 28 of the GDPR requires between a controller and a processor; vendors use both, and some call it processor terms. What it has to contain does not change with the name. Grafana Cloud's is at https://grafana.com/legal/data-processing-agreement.

Where is Grafana Cloud's sub-processor list?

Grafana Cloud publishes the list of its own sub-processors at https://grafana.com/legal/list-of-subprocessors/. We last opened that link on 29 October 2026.

Which legal entity does Grafana Cloud contract through?

Raintank Inc. dba Grafana Labs, registered in United States. That is the name to put in a record of processing or a sub-processor list, not the brand.

What covers a transfer of personal data to Grafana Cloud outside the EEA?

Standard contractual clauses (SCC). Contract terms adopted by the European Commission that the vendor signs to protect personal data transferred outside the EEA. Usually part of the vendor's DPA. Whether that is enough for a particular processing operation is a judgement for the controller.

Where is Grafana Cloud's trust center?

Grafana Cloud publishes it at https://trust.grafana.com/. A trust center, trust page or security page is the same thing under different names: the vendor's own account of how it protects data, and the place it keeps its certifications. It is Grafana Cloud's page, so we link to it rather than repeat what it says.

Where to go next

Worked out from the registry and what we have written: the country this vendor contracts from, the guides that answer the question this page raises, and the rest of the registry.

• Vendors contracting from United States646 in the registry
• CAIQ Lite: how to answer it for a clientWhat the Cloud Security Alliance's short questionnaire asks, what Yes, No and N/A mean in version 4.1, who owns each con
• The vendor registryLegal entities, transfer mechanisms and DPA links, checked by a person
• Download the registry as a CSVFree, for a spreadsheet
• Guides for privacy practicesHow the work is actually done

Other developer tools

Six of them. All developer tools in the registry · others that transfer the same way.

• 37signals, LLC.US
• Ably RealtimeGB
• Aikido SecurityUS
• AirbyteUS
• AlgoliaFR
• APILayerAT