Elastic Cloud: DPA, subprocessors and transfers

What to put in your subprocessor list

A ready row. Replace the purpose with what your client actually uses Elastic Cloud for.

Questions people ask about Elastic Cloud

Where is Elastic Cloud's DPA?

Elastic Cloud publishes its customer data processing agreement at https://www.elastic.co/pdf/v100623-0-elastic-customer-dpa.pdf. We last opened that link on 15 October 2026.

Is Elastic Cloud's DPA the same thing as a data processing addendum?

Yes. A data processing agreement and a data processing addendum are two names for the document Article 28 of the GDPR requires between a controller and a processor; vendors use both, and some call it processor terms. What it has to contain does not change with the name. Elastic Cloud's is at https://www.elastic.co/pdf/v100623-0-elastic-customer-dpa.pdf.

Where is Elastic Cloud's sub-processor list?

Elastic Cloud publishes the list of its own sub-processors at https://www.elastic.co/agreements/external_subprocessors. We last opened that link on 15 October 2026.

Which legal entity does Elastic Cloud contract through?

Elasticsearch B.V., registered in Netherlands. That is the name to put in a record of processing or a sub-processor list, not the brand.

Does sending personal data to Elastic Cloud count as a transfer out of the EEA?

No. Elasticsearch B.V. is registered in Netherlands, inside the EEA, so no transfer mechanism is needed to reach it. Where it sends personal data on to is a separate question, and one for its own sub-processor list.

Where is Elastic Cloud's trust center?

Elastic Cloud publishes it at https://www.elastic.co/trust. A trust center, trust page or security page is the same thing under different names: the vendor's own account of how it protects data, and the place it keeps its certifications. It is Elastic Cloud's page, so we link to it rather than repeat what it says.

Where to go next

Worked out from the registry and what we have written: the country this vendor contracts from, the guides that answer the question this page raises, and the rest of the registry.

• Vendors contracting from Netherlands24 in the registry
• CAIQ Lite: how to answer it for a clientWhat the Cloud Security Alliance's short questionnaire asks, what Yes, No and N/A mean in version 4.1, who owns each con
• The vendor registryLegal entities, transfer mechanisms and DPA links, checked by a person
• Download the registry as a CSVFree, for a spreadsheet
• Guides for privacy practicesHow the work is actually done

Other hosting and infrastructure

Six of them. All hosting and infrastructure in the registry · others that transfer the same way.

• 11:11 Systems (Formerly: Ntirety)US
• AivenFI
• AkamaiUS
• Alibaba Cloud USUS
• Amazon Web ServicesLU
• Atman sp. z.o.oPL