Retention schedule

Introduction

This document sets out the retention schedule for REALTY.TM GROUP sp. z o.o. (trading as clausebench), registered in Poland under KRS 0001219891, with its registered address at ul. Bpa Albina Małysiaka 26/15, 30-389 Kraków, Poland. It records, for each category of personal data and operational record processed by clausebench, how long that data is kept and the trigger for its deletion or anonymisation. The schedule is maintained by the CTO and is reviewed as part of the quarterly review of security and privacy policies.

Retention periods

Data	Retention
Customer data after the end of the relationship	When a subscription ends, workspace data stays available for 30 days so it can be exported, and is deleted after that.
Technical logs	Logs are kept 90 days. Product events, which carry no personal data, are kept 25 months and the demo workspace's 30 days.
Support conversations	Support correspondence is kept 365 days.
Invoices and accounting records	Invoice and payment records are kept five years, as accounting and tax law require. Everything else about a closed account is deleted as described above.
On termination of the contract	Exported to the customer, then deleted

Storage limitation (GDPR)

Personal data is kept in a form that permits identification of the people it concerns for no longer than is necessary for the purposes it is processed for (Article 5(1)(e) GDPR). The periods above apply that principle to each category of data.